btr.org

The Best Betrayal Trauma Support

FAQ

Hidden block for having all items closed by default

Text

Are BTR Services right for me?

The aim of BTR.ORG Group and Individual Sessions is to assist women (over 18) victims of emotional abuse, psychological abuse, and sexual coercion (due to her husband’s pornography use) perpetrated by their intimate male partner to get to emotional and psychological safety.

How do BTR.ORG Group Sessions work?

Click here to watch The BTR.ORG Group Session video that covers everything you need to know.

Because we don’t know what any other woman has experienced prior to attending BTR.ORG Group Sessions, we ask that all clients adhere to some general safety precautions so that each and every woman, no matter her situation or background, can feel secure in our midst.

Please review the BTR.ORG Group Session Guidelines and btr.org/terms

Having access to the BTR.ORG Group Sessions means that if you don’t attend a Group Session your monthly fee will remain active so you can attend a Group Session if/when you need to.

If you don’t want to be charged again, make sure you cancel your access to BTR.ORG Group Sessions before the next monthly fee occurs.

Although you can cancel your access to BTR.ORG Group Sessions at any time, the first payment and any monthly fees thereafter are non-refundable.

Is the BTR.ORG Living Free Workshop right for me?

All the BTR.ORG Workshops are for women in all the healing stages. So whether you’re married, separated, divorcing, or divorced, The BTR.ORG Living Free Workshop is for you.

How do I enroll in the BTR.ORG Living Free Workshop?
I need help! Please help me!

If you need immediate help due to physical assault, call 911.

Physical violence and other crimes are outside the scope of BTR.ORG Group Sessions. Thus, victims of physical abuse or women who have knowledge that their husband committed a crime, such as raping underage person or use of child sexual abuse material (child pornography) need to contact their local law enforcement agencies and local domestic violence shelter.

The aim of BTR.ORG Group and Individual Sessions is to assist women victims of emotional abuse, psychological abuse, and sexual coercion (due to her husband’s pornography use) perpetrated by their intimate male partner to get to emotional and psychological safety.

If you’re a woman who has been victimized by her husband (or ex-husband) due to his emotional & psychological abuse and sexual coercion:

Access our Daily, BTR.ORG Group Sessions
Schedule an Individual Session with a BTR Coach
Enroll in the BTR.ORG Living Free Workshop to Learn Strategies to Get to Emotional and Psychological Safety

Urgent. I'm having technical problems, and I can't access BTR Services!

We’re so sorry. Let’s see if we can fix this:

1. Make sure you are logged into the Client Login on the BTR.ORG website.

2. If you don’t know your password, click on “Forgot My Password”

If you don’t receive the password reset email:
-Are you using the email that you used to create your BTR Login?
-Have you checked your spam folder for the reset email? If the email is there, mark it “not spam” so you get important BTR notifications.
-Have you cleared your cookies?

3. If you’re logged into the BTR.ORG Client login, but you get stuck at Zoom:

For privacy reasons, you must have a Zoom account and be logged in to access our sessions. For your Zoom username, use the email you use for your BTR Login email.

– Is Zoom downloaded on the device you are using?
– Do you have a Zoom account?
– Are you logged into your Zoom account?

4. If it’s still not working, nearly 100% of technical problems are resolved by clearing your cookies and trying again.

5. If the above actions haven’t resolved the issue, message support@btr.org We’ll look into and get back to you asap.

I'm logged into BTR.ORG, but Zoom won't let me in.

If you’re logged into the BTR.ORG Client login, but you get stuck at Zoom:

For privacy reasons, you must have a Zoom account and be logged in to access our sessions. For your Zoom username, use the email you use for your BTR Login email.

– Is Zoom downloaded on the device you are using?
– Do you have a Zoom account?
– Are you logged into your Zoom account?

If you’re still having problems, reach out to support@btr.org

I'm not receiving the Reset Password email.

If you don’t receive the password reset email:
-Are you using the email that you used to create your BTR Login?
-Have you checked your spam folder for the reset email? If the email is there, mark it “not spam” so you get important BTR notifications.
-Have you cleared your cookies?

BTR Group Sessions aren't showing up in my time zone.

Our site is dynamic and is based on your internet browser. 

To make sure your internet browser is using the correct time zone, here are a few ideas: 

  • On some browsers, you need to turn on the setting that allows the browser to share your location with certain websites. 
  • Accepting BTR Cookies: To detect your time zone, our site needs to use cookies to determine where you are. If you have the option to accept cookies, say yes, and that will enable the Group Sessions to be shown in your time zone.
  • Many problems can be solved by clearing your cookies. Perhaps you went out of town, and your computer thinks you’re still there? Clearing your cookies may help reset the time zone on your browser.
  • Browser Settings: browsers usually have built-in features to set your preferred time zone. Look for the “Settings” or “Preferences” menu within your browser’s interface. Or if you turn on share your location, it should automatically detect where you are and adjust the time zone for Group Sessions accordingly.

We’re anxious to see you a Group, please reach out to support@btr.org if you continue to have time zone problems.

I'd like to cancel my access to the BTR.ORG Group Sessions.

To cancel access to the BTR Group Sessions, follow these steps:

  1. Login to the BTR Client Login
  2. Client Menu > Client Info
  3. Scroll Down to BTR Group Access, click CANCEL
I have a billing problem.

If you are having a billing problem, make sure that you’ve canceled access to BTR.ORG Group Sessions:

  1. Login to the BTR Client Login
  2. Client Menu > Client Info
  3. Scroll Down to BTR Group Access, click CANCEL

If you’re still having a problem after you have canceled, message support@btr.org and we’ll look into it asap!

Can I change my payment method for BTR Group Sessions?

Yes!

  1. Login to the BTR Client Login
  2. Client Menu > Client Info
  3. Scroll Down to BTR Group Access, click Add Card

Once you’ve added a second payment method, delete the card you wish to remove.

I'm wondering if BTR can make a recommendation for a therapist, lawyer, coach, or any other professional in my city.

Since BTR is a worldwide organization, we don’t make local recommendations. 

If you’re interested in local support for betrayal trauma, emotional and psychological abuse and sexual coercion, our coaches can help you through that process, click here to schedule an individual session with any of our amazing coaches.

If you need live support asap, attend a BTR Group Session today.

I'd like to share my story on the BTR.ORG Podcast.

If you’re interested in sharing your story on the BTR.ORG Podcast contact podcast@btr.org

I'd like to invite Anne to speak on my podcast (or webinar or event).

If you’d like to invite Anne to speak on your podcast, webinar, or event, contact podcast@btr.org

Can I talk to Anne?

We’re so glad you’re benefiting from Anne’s insights on BTR.ORG Podcast, BTR Workshops and BTR’s social media platforms.

Anne doesn’t schedule sessions because she works full time teach women throughout the world about emotional and psychological abuse, including the BTR.ORG Living Free Workshop – perhaps consider enrolling? It’s awesome!

If you need support, check out the BTR.ORG Group Session Schedule. We’d love to see you in a Group Session today.

recovering from betrayal trauma
Have you been lied to? Manipulated?

Discovered porn or inappropriate texts on your husband's phone?
Are you baffled by illogical conversations with him?

Here's What To Do Next

Get the steps we wish EVERY woman had!

Check your inbox to see What To Do Next. We'll be with you every step of the way.